FREQUENTLY ASKED QUESTIONS
GENERAL FAQ
Answering your other questions such as accepted payment methods & retail location.
GENERAL FAQ
Yes we do! We are located in the heart of South Melbourne at 20 Ross Street, Monday to Friday 9-5PM excluding public holidays.
We also offer 1-on-1 colour matching services for our entire range by appointment with our resident makeup artist. These appointments are available Mondays and Friday 9-4, emailwelcome@holmebeauty.comto secure yours now.
Holme Beauty products are exclusively sold through the website holmebeauty.com. We also have a retail space at 20 Ross Street South Melbourne where you are welcome to play with the products before you purchase.
Holme Beauty accepts all major credit cards, PayPal and Afterpay.
Please note that as of 1 July 2024 Bang 40ml is back in stock. For customers who pre-ordered, your Bang will be dispatched from 1-4 July - please keep an eye out for a delivery email from Australia Post!
From July 2, Burst 40ml is now available for pre-order! Please note that Burst 40ml is set to be dispatched from August 5th. If you purchase Burst in conjunction with non-pre-order products, we will cover the cost of shipping Burst (i.e the customer pays for 1x shipping, and Holme Beauty will cover the cost of the second shipment). If you purchase only Burst, you will be required to cover the cost of shipping. Note that your order confirmation email will state that Burst is being shipped with other non-pre-order products, however this is not the case and Burst 40ml will be dispatched from August 5th. You will receive an Australia Post email when your Burst 40ml has been dispatched.
SHIPPING & HOLIDAYS
Everything you need to know about local and international shipping - & Holiday info!
RETURN & EXCHANGE
Stay confident — understand our Returns & Exchanges Policy for informed shopping.
SALES & DISCOUNTS
We compiled the answer to the most common DM's we receive during a promotion!
PRODUCT INFO
Our most frequently asked questions about Holme Beauty products and applications.
MASTERCLASS
Everything you need to know about the online & inperson Back to Basics Masterclass.
FREQUENTLY ASKED
Answering your other questions such as accepted payment methods & retail location.