FAQ

Is the primer good for sensitive skin? 

Yes it is. Vegan, fragrance & nasties free with some incredible key ingredients that work on strengthening the skin barrier function to reduce inflammation and reactions.

This primer has been designed with sensitivities in mind! No Parabens, Phthalates, Sulphates or fragrance.

 

Can I wear this primer if I'm pregnant? 

Hell yeah! This primer was tested and developed on Hilary the founder, whilst she was pregnant so the formulation was tested vigorously through morning sickness, skin flare ups and gnarly constipation! ;)

Do you test on animals? 

Hell no! We are vegan and cruelty free and ALWAYS will be.

Who are authorised retailers? 

At this stage we are found only at www.holmebeauty.com

 

Subscription FAQs. 

Every 3 months you will receive a new tube of the Holme Base Primer and through your own Holme Beauty account will be able to access our entire Back to Basics Masterclass Program including all additional How To videos that aren’t available to the general public. This online Masterclass program is a replica of the sold out classes Hilary has been teaching for 6 years and has had huge impacts with. There is no postage charged for your primer to be sent either, our shout! Further information can be found here…

What should I do if my product is received damaged or faulty? 

Please contact us at welcome@holmebeauty.com immediately & state your order number!

What happens if my order is undelivered? 

Please contact us at welcome@holmebeauty.com immediately & state your order number!

Can I return or exchange a item if I no longer want it or is the wrong shade? 

We are unable to take returns for a change of mind or if the shade doesn’t work.

What payment methods do we accept? 

We accept all major credit cards, PayPal & Afterpay.

How can I receive samples? 

If you are wanting to try a liquid product out before you buy we offer complimentary samples from our South Melbourne studio in Victoria, Australia. We can send you a sample anywhere else at the cost of $9 for postage.

Do you offer consultations? 

We are so lucky to have a makeup artist as our founder and an intensive in studio & online Masterclass program that teaches you everything you need to know about your face and how to feel best being you. If you are wanting to come say hello and chat one on one with the Holme team, we are in our South Melbourne studio Tuesday to Friday for a chat :)

 

Tell us more about your packaging? 

We are trying to be as sustainable as possible, with our primer tubes being made from sugar cane and our packaging made from recycled paper. Moving forward, for our small little business we will endeavour to be as sustainable & locally made here in Australia as we can be. 

Where are you made? 

We are 100% Australian owned & operated and made her in Melbourne too. We hope that one day our packaging will be Australian made also!