
FREQUENTLY ASKED QUESTIONS
GENERAL FAQ
Answering your other questions such as accepted payment methods & retail location.
GENERAL FAQ
Yes we do! We are located in the heart of South Melbourne at 20 Ross Street, Monday to Friday 9-5PM excluding public holidays.
We also offer 1-on-1 colour matching services for our entire range by appointment with our resident makeup artist. These appointments are available Mondays and Friday 9-4, emailwelcome@holmebeauty.comto secure yours now.
Holme Beauty products are exclusively sold through the website holmebeauty.com. We also have a retail space at 20 Ross Street South Melbourne where you are welcome to play with the products before you purchase.
Holme Beauty accepts all major credit cards, PayPal and Afterpay.
The 100ml Golden Hour Glow Setting Spray is available for pre-sale and will ship from June 2nd, 2025. Our 35ml travel-sized Golden Hour Glow Setting Spray remains in stock and available for immediate dispatch. If your order includes both pre-sale and in-stock products, your full order will ship together on June 2nd, 2025. We are unable to split shipments. Pre-sale offers first access to Golden Hour Glow and guarantees your order before public restock. Quantities are limited. Payment is taken at the time of purchase to secure your order. Pre-sale orders cannot be cancelled or changed after purchase. For any questions, please contact us at welcome@holmebeauty.com. Thank you for supporting Holme Beauty.
One Krumbled Beauty Bite per order on all orders - no minimum spend! Your flavour will be chosen at random. Starts 1st May at 7pm, ends 7pm 8th May. Cannot be combined with pre-order products or Masterclass.
Thanks Krumbled!

SHIPPING & HOLIDAYS
Everything you need to know about local and international shipping - & Holiday info!

RETURN & EXCHANGE
Stay confident — understand our Returns & Exchanges Policy for informed shopping.

SALES & DISCOUNTS
We compiled the answer to the most common DM's we receive during a promotion!

PRODUCT INFO
Our most frequently asked questions about Holme Beauty products and applications.

MASTERCLASS
Everything you need to know about the online & inperson Back to Basics Masterclass.

FREQUENTLY ASKED
Answering your other questions such as accepted payment methods & retail location.