These Terms and Conditions govern ticket purchases for the Holme Beauty Back to Basics: Live & Local tour, our mobile beauty masterclass touring Australian cities over summer 26-27. By purchasing a ticket, you agree to the terms set out below.
Ticket price and inclusions
Tickets are $135 AUD, GST inclusive, and include $50 redeemable Holme Beauty product credit, valid for use on the day at your selected event only.
Please carefully check your selected city, date and venue before completing your purchase. Tickets are specific to the location selected at checkout, and Holme Beauty cannot guarantee a transfer or exchange if you purchase a ticket for the wrong city.
Redeemable credit
Your ticket includes $50 of Holme Beauty product credit, redeemable at your selected event on the day only.
The credit is applied at the point of sale on the day, no code required. It has no cash value and cannot be exchanged for cash or carried over to another day or event. Any unused portion is forfeited at the end of the event and is not refunded or reissued. The credit is not transferable separately from the ticket.
Goodie bags
The first 50 ticket purchasers for each location will also receive a complimentary goodie bag, valid to redeem once per person, while stocks last.
Eligibility is based on ticket purchase order, not arrival order on the day. If you're eligible, a goodie bag is added to your cart automatically when your ticket is added - if it doesn't appear, the allocation has already been exhausted. Goodie bag contents may vary by city and are subject to change without notice. Goodie bags have no cash value and cannot be exchanged, returned, or redeemed for credit.
Refunds and cancellations
All ticket sales are final. Tickets are non-refundable and non-exchangeable for change of mind or inability to attend.
This does not affect your rights under the Australian Consumer Law. If we cancel, significantly reschedule, or relocate an event, you'll be offered a full refund or a transfer to another date or city - see Event changes, below.
Ticket transfers
Tickets may be transferred to another person, at the purchaser's own discretion. Ticket transfers are the responsibility of the purchaser.
The new attendee's details should be provided to Holme Beauty ahead of the event, at welcome@holmebeauty.com. Holme Beauty is not responsible for any dispute between the original purchaser and the person a ticket is transferred to. Tickets cannot be resold for profit.
Event changes, postponement or cancellation
Holme Beauty reserves the right to change an event's date, venue or format where reasonably necessary, including due to weather or circumstances beyond our control.
If an event is cancelled, a full refund will be provided. If it is rescheduled or relocated, your ticket and inclusions - including any goody bag eligibility and redeemable credit - will transfer to the new event, with a refund available if the new arrangements don't suit you. We'll notify ticket holders of any changes as soon as possible, using the contact details provided at checkout.
Entry and conduct
Please bring your ticket confirmation, digital or printed, for entry. Entry may be refused, without refund, to anyone who is intoxicated, abusive, or behaves in a way that puts other guests or staff at risk.
By attending, you acknowledge that photography and filming will take place for Holme Beauty marketing purposes.
Privacy and contact
Personal information collected as part of your ticket purchase is handled in accordance with the Holme Beauty Privacy Policy.
For questions about your ticket, transfers, or these Terms and Conditions, please contact us at welcome@holmebeauty.com.
Available to new customers on their first order only. Unique code is valid for 60 days. Not valid in conjunction with any other offer. Excludes the purchase of Gift Cards. Discount applies only when the relevant coupon code is entered at checkout. Not valid on past purchases. Once an order has been submitted, no adjustments can be made. This offer is non-transferable and not redeemable for cash. Holme Beauty reserves the right to modify, replace, or cancel this offer and its terms at any time without notice. Offer subject to change at Holme Beauty’s sole discretion.
Available to customers who submit an eligible product review. Minimum order value $80 (AUD). Offer valid for 60 days. Not valid in conjunction with any other offer. Excludes the purchase of Gift Cards. Discount applies only when the unique coupon code is entered at checkout. Coupon Code will be emailed upon receipt of review. Not valid on past purchases. Once an order has been submitted, no adjustments can be made. This offer is non-transferable and not redeemable for cash. Holme Beauty reserves the right to modify, replace, or cancel this offer and its terms at any time without notice. Offer subject to change at Holme Beauty’s sole discretion.
Available to new customers who receive a friend referral. Valid on first order only. Minimum order value $50 (AUD). Not valid in conjunction with any other offer. Excludes the purchase of Gift Cards. Discount applies only when the unique coupon code is entered at checkout. Not valid on past purchases. Once an order has been submitted, no adjustments can be made. This offer is non-transferable and not redeemable for cash. Holme Beauty reserves the right to modify, replace, or cancel this offer and its terms at any time without notice. Offer subject to change at Holme Beauty’s sole discretion.
Available to customers who submit an eligible friend referral. Minimum order value $50 (AUD). Excludes purchase of Gift Cards. Not valid in conjunction with any other offer. Unique coupon code must be entered at checkout. Not valid on previous purchases. Once an order is submitted, we are not able to make any adjustments. Offer not transferable or redeemable for cash. We reserve the right to modify or replace any part of these terms and conditions and terminate this offer at any time without notice. Offer subject to change in Holme Beauty’s sole discretion.